At Elite Reads Store, we offer a convenient store pickup option for customers who prefer to collect their orders in person. Below are the details regarding this service:
1. Eligibility for Store Pickup
- Available for local customers only within a defined area.
- Pickup is available for in-stock items only.
- Items must be ordered online through our website before selecting store pickup.
2. How Store Pickup Works
- Place Your Order:
- Add items to your cart and proceed to checkout.
- Select Store Pickup as your shipping option.
- Wait for Confirmation:
- After placing your order, you will receive an email confirming that your order is ready for pickup.
- The email will include the pickup location, pickup time, and other relevant details.
- Pickup Your Order:
- Visit our store at the specified address during business hours to collect your order.
- Bring your order confirmation (email or printed copy) and a valid ID for verification.
3. Pickup Locations
USA Address:
3535 Altamont Way, Redwood City, CA 94062, USA
Australia Address:
17/16 Telopea Street, Labrador, Queensland 4215, Australia
4. Pickup Timeframe
- Store pickup orders are typically ready within 24-48 hours of order confirmation.
- You will be notified when your order is available for pickup.
5. Changes to Pickup Orders
- If you are unable to pick up your order within 7 days from the notification email, the order will be canceled, and a refund will be issued (shipping fees are non-refundable).
- For any changes to your pickup arrangements, please contact us as soon as possible at [email protected].
6. Customer Support
For any questions or issues regarding store pickup, please contact us:
Email: [email protected]
Phone: +61452295995
We hope this service makes your shopping experience even more convenient. Let us know if you need further assistance!